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Have questions about My-अभ्यासिका? Our team is here to help you with any inquiries or support needs.
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What to Expect
Here's what happens after you contact us
Confirmation
You'll receive an immediate confirmation that we've received your message
Initial Response
Our team will respond within 24 hours during business days
Resolution
We'll work with you until your question or issue is fully resolved
Direct Contact Options
Frequently Asked Questions
How quickly can I expect a response?
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line directly.
Do you offer technical support on weekends?
Our regular support hours are Monday through Friday, 9AM to 6PM IST. For emergency weekend support, please use our WhatsApp contact.
How can I schedule a product demo?
You can request a demo through our contact form or by emailing us directly. Please mention your preferred date and time, and we'll confirm availability.
What information should I include when reporting an issue?
Please include your account details, a clear description of the problem, steps to reproduce it, and any error messages you received. Screenshots are also helpful.
Self-Service Resources
Find answers quickly in our knowledge base
Comprehensive guides for all features
Step-by-step visual instructions
Solutions to common issues
Visit Our Office
We're located in the SPPU Research Park, a hub for innovation and technology in Pune.
Address
SPPU RESEARCH PARK FOUNDATION
Savitribai Phule Pune University Campus
Pune, Maharashtra
Nearby Landmarks
- Savitribai Phule Pune University Main Gate
- Department of Technology
- University Main Building
Parking Information
Visitor parking is available at the Research Park. Please inform the security guard at the entrance about your appointment.